Support
Need a hand? Email us and a real person will get back to you — we read every message and aim to reply within one business day (Monday–Friday, US Pacific time).
Before you write — quick answers
Most questions have a fast self-serve path inside the app:
Billing, invoices, or changing your card
Settings → Billing → Manage in Stripe portal.
Cancel your plan
Settings → Billing → Manage in Stripe portal. You keep access through the end of your billed period — no cancellation fees.
Connect Google, ServiceTitan, or Jobber
Settings → Integrations.
Export your ranking data
Open Rankings and use Export CSV.
Add cities, keywords, or locations
Open Settings to manage your cities, keywords, and business locations.
New to SerpCalls? The getting-started guide walks through account creation, billing, coverage, integrations, and your first report.
Account & data requests
To change your login email, close your account, or request deletion or a copy of your data, email support@serpcalls.com from the address on your account. We handle privacy requests as described in our Privacy Policy.
Security
Found a security issue? Please report it privately to security@serpcalls.com rather than in a public forum, and we'll respond promptly.